Lyra Prime

Support

Server connection errors

• Open Settings → Server Configuration and re-check the URL and API key.
• Enter just your domain (e.g. https://ai.yourdomain.com) — the app adds the API paths itself.
• Tap Test Connection. “Key rejected” means the API key is wrong; a URL/timeout error means the server isn’t reachable.
• Confirm your server is running and reachable from your phone’s network.

HTTPS & server URL

• Remote servers must use https://. Plain http:// is refused for non-local addresses to protect your API key.
• Make sure your server’s TLS certificate is valid (not expired or self-signed in a way your device doesn’t trust).
• Local testing with localhost or a LAN address (e.g. 192.168.x.x) is allowed over http.

API key configuration

• Use the key your server expects (for Hermes Agent, the API_SERVER_KEY).
• The key is stored in your device’s encrypted storage and sent only to your server.
• If it leaks, rotate it on your server and re-enter the new key in the app.

Voice & microphone

• Grant the microphone permission when prompted (Android Settings → Apps → Lyra Prime → Permissions).
• Make sure a speech-recognition service and a text-to-speech engine are installed and enabled on your device.
• Pick your language under Voice Settings; some languages require the matching speech data to be installed on the device.
• If recognition stalls, leave the voice screen and return, or restart the app.

Conversation history

• Recent chats appear on the Home screen. Use the search box to filter them.
• Rename or remove a local recent from its menu — this only affects the list on your device, not your server.
• Full history lives on your server; the app shows what your server returns.

Contact support

Email contact@ryn.bd, or use the contact form on ryn.bd. Please describe your device, Android version, and what you were doing — without including any secret values.